How AI agents will reshape shopping and loyalty in Australia and New Zealand
The way AI agents will alter the retail landscape in Australia and New Zealand presents an exciting opportunity.
How AI accelerates customer loyalty for ANZ grocery retailers
For the past several years the Australian and New Zealand grocery marketplace has faced its fair share of ups and downs, challenges and opportunities.
World IP Day: The ‘Musk and Dorsey’ commentary that has experts calling for IP reform
The future of IP is being shaped now. It’s our job to make sure it evolves with technology like AI, not against it.
Mastering the art of ‘loyalty design’ in the age of AI
Smart loyalty design makes a big difference to the bottom line, particularly in the age of Artificial Intelligence (AI) and data-driven decision making.
Loyalty leaders reveal what AI-powered personalisation looks like
Technology continues to reshape how businesses connect with customers, and loyalty programs are no exception.
Accelerating customer personalisation with Predictive and Gen AI
Powered by Artificial Intelligence (AI), personalisation is becoming more than just the engine behind modern loyalty programs.
AI and the future of loyalty programs – What’s new for 2025?
We naturally anticipate marketing technology and Artificial Intelligence (AI) to continue to improve and influence the loyalty industry.
AI, personalisation and retail: Who is getting it right?
Retailers have strived for more advanced personalisation for years but have been limited by their existing technological capabilities, leaving them with a substantial glass ceiling.
